Effective Date: August 24, 2026
Version: 5.0
Approved Subprocessors
At Hirevue, transparency and compliance are at the core of our operations. We understand the importance of keeping our customers informed about changes that may affect their data and services. You can determine what subprocessors apply to your subscription by referencing the platform you are using and the solutions you’ve purchased.
To further support transparency, we offer a subscription service for updates to our approved subprocessors list. Subscribing helps customers stay informed of changes relevant to their compliance obligations. Please subscribe below to receive email updates.
SOLUTIONS IN SCOPE | |||||||||||
| Company | Service Provided | Address | Platform | Link to Privacy Site | Intelligent Interviewing | Messaging | Integrations | Assessments | AI Interviewer | Scheduling | Talent Engagement |
| Atlassian Pty Ltd, Atlassian US, Inc. | Project management services. | 1098 Harrison Street, San Francisco, CA 94103, USA. | T2O, HV4, HHA, Legacy VJT | Atlassian | YES | YES | YES | YES | YES | YES | YES |
| Certified Languages International Inc. | Telephone translation services for Support. | 4724 SW Macadam Ave, Portland, OR 97239, USA. | T2O, HV4, HHA, Legacy VJT | Certified Languages Intl | YES | YES | YES | YES | YES | YES | YES |
| Zendesk | Customer Support tool. | 1019 Market Street, San Francisco, CA 94103, USA. | T2O, HV4, HHA, Legacy VJT | Zendesk | YES | YES | YES | YES | YES | YES | YES |
| Amazon Web Services, Inc. | Cloud hosting and storage and Infrastructure services. | 410 Terry Avenue North, Seattle, WA 98109, USA. | T2O, HV4, HHA, Legacy VJT | Amazon Web Services (AWS) | YES | YES | YES | YES | YES | YES | YES |
| Google Cloud LLC | Speech-to-Text transcription and multilingual translation for supported Hirevue solutions. | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. | T2O, HV4, HHA | Google Cloud | NO | NO | NO | YES | YES | NO | NO |
| SurveyMonkey Inc. | Survey tools. | One Curiosity Way, San Mateo, CA 94403, USA. | T2O, HV4, HHA | Survey Monkey | YES | YES | NO | YES | NO | YES | YES |
| Tableau, from Salesforce | Business analytics and customer reporting. | 1621 N 34th Street, Seattle, WA 98103, USA. | T2O, HV4, HHA | Salesforce | YES | YES | YES | YES | YES | YES | YES |
| Twilio Inc. | SMS and WhatsApp services Email delivery services (via SendGrid). | 375 Beale Street, Suite 300, San Francisco, CA 94105, USA. | T2O, HV4, HHA | Twilio | YES | YES | NO | YES | YES | YES | NO |
| New Relic Inc. | Application performance monitoring, metrics, logs. | 188 Spear St., Suite 1000, San Francisco, CA 94105, USA. | T2O, HV4, HHA | New Relic | YES | YES | YES | YES | YES | YES | YES |
| Idem Translation, Inc. | Translation services. | 550 California Ave # 310 Palo Alto, CA 94306, USA. | T2O, HV4 | Idem Translation | NO | NO | NO | YES | NO | NO | NO |
| Qualtrics Inc. | Survey tools. | 333 Riverpark Drive, Provo, UT 84604, USA. | T2O, HV4 | Qualtrics | NO | NO | NO | YES | NO | NO | NO |
| Splunk, A Cisco Company | Application performance monitoring and logs. | 170 West Tasman Dr. San Jose, CA 95134 USA | T2O, HV4, HHA, Legacy VJT | Splunk | YES | YES | YES | YES | YES | YES | YES |
| Snowflake Inc. | Data warehouse and analytics tool. | 450 Concar Drive, San Mateo, CA 94402, USA. | T2O, HV4, HHA, Legacy VJT | Snowflake | YES | YES | YES | YES | YES | YES | YES |
| Kombo GmbH | API Integration management tool. | Lohmühlenstr 64, 12435 Berlin, Germany. | T2O | Kombo | YES | YES | YES | YES | YES | YES | YES |
| Pipplet SAS | Language proficiency test provider. | 5 Rue du Helder, 75009 Paris, France. | T2O | Pipplet | NO | NO | NO | YES | NO | NO | NO |
| Vonage Holdings Corp. | Communication services provider | 23 Main St., Holmdel, NJ 07733, USA. | T2O | Vonage | YES | NO | NO | NO | NO | NO | NO |
| Mailgun Technologies, Inc. | Email services. | 112 E Pecan St #1135, San Antonio, TX 78205, USA. | Legacy VJT | NO | NO | NO | YES | NO | NO | NO | |
| Amazon Bedrock, Amazon Web Services, Inc. (Talent Engagement and Interview Insights only.) | AWS-managed service, providing access to foundation models from Amazon and selected third-party providers. Model inference runs in AWS-controlled deployment environments. Model providers do not have access to customer data, prompts, completions, or logs. All data remains within the customer’s selected AWS region. | 410 Terry Avenue North, Seattle, WA 98109, USA. | T2O | YES | NO | NO | NO | NO | NO | YES | |
| Anthropic PBC (Talent Engagement and Interview Insights only.) | Anthropic provides a foundation model (Claude) via AWS Bedrock. The model is hosted and run within AWS-managed infrastructure. Anthropic does not have access to customer data, prompts, completions, logs, or the AWS deployment environment. | 548 Market St, PMB 90375, San Francisco, CA 94104, USA. | T2O | YES | NO | NO | NO | NO | NO | YES | |
| Wiz Security | Security solutions for Cloud and Code security. | 1 Manhattan West, Fl 52, NY 10001, USA. | T2O, HV4, HHA | YES | YES | YES | YES | YES | YES | YES | |
| Pendo.io, Inc | Supports in-product analytics, including feature usage insights and platform performance monitoring within the T2O platform. Processes customer data on Hirevue’s behalf as part of delivering and improving the T2O service. | 301 Hillsborough Street, Suite 1900, Raleigh, NC 27603, USA | T2O | YES | YES | YES | YES | YES | YES | YES | |
| Brainfish AI | Supports contextual real time in-app help and embedded support functionality within T2O. Processes customer data on Hirevue’s behalf as part of delivering and improving the T2O service. | 13/99 Walker St, North Sydney, NSW 2060, Australia (US hosting) | T2O | YES | YES | YES | YES | YES | YES | NO | |
| Matillion DPC | Cloud-based platform for securely moving, preparing, and loading data into analytics systems as part of our existing survey processing workflow. | 2 New Bailey, Manchester, M3 5GS, UK (US hosting) | T2O | YES | YES | YES | YES | YES | YES | YES | |
| Datadog Inc. | Observability and monitoring used to support service performance, reliability, and troubleshooting. | 620 8th Avenue, 45th Floor New York, NY 10018 USA | T2O | NO | NO | NO | NO | YES | NO | NO | |
| Mixpanel Inc. | Product usage analytics used to understand feature usage and improve the user experience. | Pier 1, Bay 2 The Embarcadero San Francisco, CA 94111 USA | T2O | NO | NO | NO | NO | YES | NO | NO | |
| OpenAI | Embedding and large language model services used to support AI Interviewer functionality. | 1455 3rd Street, San Francisco, CA 94158, USA | T2O | NO | NO | NO | NO | YES | NO | NO | |
| ElevenLabs Inc. | Voice interface functionality, including speech-to-text, distinguishing between speakers within an interaction, and text-to-speech capabilities. | 169 Madison Ave #2484, New York, NY 10016, USA | T2O | NO | NO | NO | NO | YES | NO | NO | |
| LaunchDarkly (Catamorphic Co) | Feature management used to enable, configure, and manage product functionality. | 1999 Harrison St. Ste. 1100 Oakland, California 94612 USA | T2O | NO | NO | NO | NO | YES | NO | NO | |