Effective: 2022
Version: 1.0
Approved Subprocessors
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Subprocessors Generally Required for all Services |
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Name |
Service Provided |
Address |
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Amazon Web Services, Inc. |
Web Hosting Provider |
410 Terry Avenue North |
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SendGrid |
System Email Server |
929 Pearl Street, Suite 200 |
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Certified Languages International |
Telephone translation services |
4724 SW Macadam Ave |
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Zendesk |
Customer Support Tool |
1019 Market Street |
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Qualtrics |
Collection of lost candidate survey information |
333 Riverpark Drive |
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Rev.AI |
Transcription Services |
1717 W. 6th Street Suite 310 Austin, TX 78703 |
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Idem Translation, Inc. |
Translation Services |
3201 Enterprise Parkway, Ste 460, Cleveland, OH 44122 |
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HireVue, Inc. |
Service Provider for HireVue Services listed below when Modern Hire, Inc. is contracting party |
10876 South River Front Pkwy #500 |
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Modern Hire, Inc. |
Service Provider for Modern Hire Services listed below when HireVue, Inc. is contracting party |
10876 South River Front Pkwy #500 |
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Additional Subprocessors Required for Assessment Services |
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Name |
Service Provided |
Address |
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Google Cloud |
Speech to text transcription services |
1600 Amphitheatre Parkway |
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Additional Subprocessors Used for HireVue Hiring Assistant* Services |
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Name |
Service Provided |
Address |
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Twilio |
SMS and WhatsApp Services |
375 Beale Street, Suite 300 |
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Snowflake |
Data warehouse and analytics tool |
450 Concar Drive |
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New Relic |
Application performance monitoring, metrics and logs |
188 Spear St., Suite 1000 |
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Additional Subprocessors used for Classic Modern Hire Interview Technology Services |
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Name |
Service Provided |
Address |
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Twilio |
SMS and WhatsApp Services |
375 Beale Street, Suite 300 |
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Vonage, Inc. (formerly Nexmo and Tokbox) |
Communication Services Provider |
23 Main St. Holmdel, NJ 07733 |
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Verbatim Solutions |
Translation Services |
5200 S. Highland Dr. Ste. 102 Salt Lake City, Utah 84117 |
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Optional Subprocessors** |
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Name |
Service Provided |
Address |
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Twilio |
SMS Text and Voice Provider which may be used to remind candidates to complete their interview. |
375 Beale Street, Suite 300 |
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Marketo |
Customer communication tool |
901 Mariners Island Blvd., Suite 500 |
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Totango |
Customer engagement tool to provide visibility into items such as customer adoption, usage related data and overall account health. |
1200 Park Place |
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Skilljar |
Customer training, enablement, and communication tool |
720 Olive Way #700 |
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JURISDICTIONAL PROCESSING |
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Services Line |
Location of Processing***
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Hiring Assistant
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USA |
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Video Interviewing
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USA, Ireland |
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All Solutions |
USA, Ireland, Germany, Australia, Singapore
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*HireVue Hiring Assistant is formerly referred to as AllyO
**Used upon request, at Customer’s option or Opt Out of Use is available upon request.
***This refers to the hosting location of the data being processed for the named solutions.